Onboarding & initial setup

This process aims to get you signed in and walks you through a few basic tasks to get you going. If you get stuck, contact your local Melo administrator for some quick hands on help, or email us at support@melo.health and we’ll be in touch asap.

Getting started with Melo

Changelog

These articles cover topics around sign in, security, user access, and administrating an organisation.

User accounts & devices

How you sign into Melo will depend on whether your organisation integrates with Melo.

Signing in

Reseting your password

Managing users

Installing Melo vs. simply visiting the website gives you a cleaner, app-like experience; no tabs, address bars, or distractions. It lives right on your desktop or phone wallpaper. It also loads faster and feels more like a native app than a regular website.

Installing Melo for a better experience

All things patient management (create, update, and delete).

Patient management & details

This article explains how to add patients into Melo to start recording data against them.

Adding & updating patients

The background description for a patient is a freetext area to be filled with details of the person, not the patient. This aims to bring new carers up to speed quickly and give clues on calming conversation topics.

Background 

Wards

These articles explain how to record assessments and supporting behaviours against patients.

Behavioural data

Care tips act as a patient-specific toolbox for caring effectively for them. People enter what's worked for them when working with this patient, and others can upvote these tips. This results in a validated list of personalised strategies.

Care tips

Key events are timestamp markers which can be annotated onto timeseries graphs to highlight things like a change in care strategy or day-trips. This can be useful to determine if behaviour changes around these times. 

Key events

This page describes all things assessment-management. Assessments are all stored in a filterable list and can be updated or deleted.

Updating & deleting assessments

These assessments are observational tools used to record and measure detailed aggressive behaviours (SASBA focusses on sexualised aggression) in patients with brain injuries. This allows teams to understand whether changes to care are effective by comprehensively measuring changes in behaviour.

Recording OASMNR / SASBA assessments

Recording an ABC assessment

ABS forms measure how present 14 behaviour types are in a patient whilst they’re being observed, from absent through to extreme. Answer each question with your best estimate.