Changelog

This release brings powerful new capabilities to ABC+, including the Sleep Insights Card, the return of free text input, and improved ways to access support and share information with colleagues.

If you have any feedback or feature requests, let us know at https://support.melo.health/

🌙 Sleep Insights

Introducing Sleep Insights Card - a major new feature designed to bring clarity to one of the most important aspects of care: sleep.

Quickly understand:

• Whether patients are getting enough sleep across a full 24-hour period

• Are they sleeping at the right times — especially overnight?

• What does this mean for care decisions, like 1:1 night support or discharge planning?

With clear, actionable insights, teams can make more confident, data-informed decisions around patient care.

✍️ Capture the Full Picture with Free Text

We’ve brought free text comments back across ABC+ - because real patient behaviour doesn’t fit neatly into predefined boxes.

You can now:

• Record nuanced observations and clinical rationale

• Document unique or complex behaviours with precision

• Add the depth needed for high-quality reporting and recommendations

🛠️ Help, When You Need It

Getting support is now faster and easier with our new Support modal.

From one place, you can:

• Reach out directly to our support team

• Browse helpful guidance documentation

• Offer your feedback and suggest new features

Everything you need, right when you need it.

🖨️ Print & Share with Ease

By popular demand, the Print button is back on the patient behaviour screen.

Easily download and share clear, structured overviews with colleagues - perfect for collaboration and reporting.

This release is all about making the platform feel smoother, clearer and easier to use. Following user feedback, we’ve refined assessments and analytics to surface more meaningful insights, improved navigation so you can move around with less friction and given admins more control over managing users. Along the way, we’ve also made a host of small UI improvements and fixes to help everything feel more intuitive and reliable.

If you have any feedback or feature requests, let us know at https://support.melo.health/

✨User & Admin Management

• Added bulk user deletion for admins, including mobile-friendly bulk actions

• Introduced the ability to re-invite inactive users (individually or in bulk) from the users table

• Added “Last logged in” to the user table for better visibility into adoption

• Captured job titles during onboarding and account completion for more consistent role data

🧑‍⚕️Patient & Data Management

• Bookmarked patients are now visible on the homepage for quicker access

• Made ‘ward’ a required patient field to improve reporting and segmentation

• Removed the “Created At” field from ‘Patient Overview’ to reduce confusion with admission time

• Fixed discharged-patient 404 by hiding edit/add actions where no longer applicable

📝Assessments & Reviews

• Added submission time visibility to the ABC+ assessment list with improved sorting alongside observation start

• Renamed “Time of behaviour” to “Observation start” across ABS and ABC+ assessment lists

• Increased ABC “Other comments” character limit to 2500

• Simplified the assessment review page for easier scanning:

  • Cleaner behaviour summaries

  • Improved labels

  • Better restraint/comments formatting

📊Analytics & Insights

• Added positive ABC+ data to the “Behaviour over time” graph, including:

  • Positive frequency tracking

  • Updated legends

  • Refreshed callout cards

• Introduced percentage values on bar charts for better context alongside counts

• Added week-on-week behavioural hotpoints as a reusable heatmap component

🧭Navigation & Performance

• Improved breadcrumbs and navigation flow

• Framework switcher now preserves active tab

• Faster tab responsiveness

👍Usability & UI Improvements

• Improved ‘Care Tip’ usability with:

  • Clearer vote states

  • Better cursor feedback

  • Tidier spacing

• Fixed the backwards date-range picker so time flows in the expected direction

This release strengthens Melo’s clinical frameworks, improves the reliability of underlying data, and makes patterns easier to see in day-to-day practice, while quietly removing points of friction that slow teams down.

• 🧠 ABC+ evolves the existing ABC model with added coverage of positive behaviours and sleep, supporting more complete clinical formulation

• 📃 Report generator added onto the patient profile to summarise all of a patient’s data into a single PDF for sharing.

• 🧩 Questions and answers inside forms are now extendable (on request) allowing measures to evolve over time without breaking historic data or practice

• ✍️ Character-limits have been increased on free text firlds to allow richer clinical context where nuance matters

• 🪢 “Restraint” options have clearer descriptions, improving consistency and reducing ambiguity in reporting

• 🏷️ “Ward” is now a required field for patients to force grouping of patients and improve top-level reporting and filtering

• 🔁 No longer able to add a patient with an existing NHS or external ID to reduce duplicate records

• 🔥 New behaviour “time-of-week” heatmaps to replace “day-of-week” and “time-of-day” barcharts

• 🧭 Patient profile tabs and navigation have been refined for faster navigation

• 🏠 New homepage provides clearer orientation and quicker access to key actions

• ✉️ Email invites can now be re-sent, removing a common friction point during onboarding

• 👤 user job-title now captured to help us better understand different types of users

• 🛠️ Backend infrastructure has been strengthened through migration to AWS, alongside penetration testing, load testing, and an updated DCB0129 to support safety, scale, and assurance

🚀 This release levels up both data clarity and assessment workflows, giving you sharper insights and more control over how you explore behaviour trends.

• 📈 Combined behaviour score – A new trend line on OASMNR and SASBA charts that multiplies frequency × severity, giving you a single, powerful view of change over time (and still easy to break down for deeper analysis).

• 📝 Behaviour descriptions in assessments – OASMNR and SASBA entries now support rich behaviour descriptions, adding nuance and clarity beyond the raw scores.

• 📅 Filter assessments by date range – Zero in on exactly the timeframe you need with new flexible filtering on the assessment list.

• 🤖 AI Summariser (BETA) upgrades – Improved performance and accuracy make summaries faster, clearer, and more reliable.

• 📊 Refined ABC timeseries – “Weighted” has been removed for a truer representation of the data.

📈 This release brings a number of visual and functional upgrades to the patient profile, helping you work more clearly and efficiently across your assessments.

• 🖥️ Full-width graphs on larger screens - The behaviour over time charts now make full use of your screen - giving you more space to explore the data, especially on desktop and widescreen monitors.

• 📇 New patient metadata card - All key patient info - name, DOB, NHS ID, ward, tags, creation date - is now grouped in a single card at the top of the profile. Easier to read, quicker to edit.

• 🥧 Spread of severity (ABC and ABS) - Quickly understand the breakdown of behaviour type and severity with new visual pie charts now added to both the ABC and ABS frameworks.

• 🐛 Hotfix for graph exports - A quick fix to address a display issue affecting some exported graphs - everything should now render as expected.

We will be taking a break from feature development for the next few weeks as we turn our attention to some work behind the scenes - designed to improve how Melo works and scales for the future. Watch this space for more updates soon!

• 🧠 New stats cards on behaviour over time graphs – each chart now includes headline stats: total number of assessments and a snapshot of the most recent behaviours

• 🔒 Restraint over time (ABC assessments) shows how often restraint has been used on a patient over a timeframe

• 🔒 Most common restraint (ABC assessments) shows which restraint techniques have been used most frequently with a patient

This release is all about improving how you view and interpret behaviour trends – plus a few helpful tweaks behind the scenes.

• 🎯 New filters in ABC view – behaviour type and severity filters added to the ABC section of the patient profile

• 🧹 Tidied up user flow after submitting assessments - you’ll now be navigated back to that patients trends tab

• 🎯 ABS’s in the assessment list now shows the observation-end time to match up with it’s Behaviour over time graph

• 🧪 More improvements coming soon!

This release introduces a completely redesigned side navigation menu – the biggest visual change to Melo in recent months. It’s cleaner, faster, and built to scale as we continue adding new features.

• 🧭 New Side Navigation – rethought from the ground up to give clearer access to patients, assessments, insights, and settings

• 🌙 Dark Mode has arrived – switch via the user menu; ideal for low-light settings

• 📊 Graph upgrades – view absolute values alongside percentages, improved layout on patient profiles, and fullscreen mode for selected charts

• ⌨️ Efficiency wins – new hotkey combos to launch assessments faster, and an easier way to record multiple OASMNRs and SASBAs in one go

• 💻 ‘Download app’ option – added to the user menu for quick desktop access

• 🖼️ Smarter image handling – copy images to clipboard and rename chart image files before downloading

• ⚙️ Minor improvements & bug fixes – default behaviour time improved for more accurate assessments, and NHS number field now properly restricts invalid characters

• 🧱 This update lays groundwork for upcoming features – such as organisational-level dashboards and additional frameworks