Overview

1. Technical requirements

2. Activating your account

3. Entering your first patient data

1. Technical requirements

(Melo is a web-based application accessible on all modern browsers and through mobile, tablet, laptop or desktop devices.)

1. Ensure your device is connected to the internet (via data or Wi-Fi).

2. Ensure your web browser is up to date.

2. Activating your account

1. Open your invitation email and click the link to sign up

2. Enter your email address if necessary (this is the email account that you received an invite) and proceed (this will send you a security email)

3. Open the security email and copy/paste the code inside into the security code page and proceed

4. Enter a long memorable password in both boxes (use this for future logins) and proceed

5. Enter your details to complete your account, and proceed

6. Click “Accept & continue” on the T&Cs box

7. (Optional) download Melo to your device to create a shortcut on your desktop / homescreen

3. Entering your first patient data

1. In the side navigation bar, click “Patients”

2. Choose a patient to review or add a new one

3. Add a some personalised background to help others empathise with the person

4. Add a Care tip i.e. anything you’ve found effective when caring for this patient

5. Submit your first behavioural assessment (available assessments are in the navigation bar)

6. Finally, invite a teammate to Melo